Privacy Policy

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Contact information (name, email, phone number, company)
• Information in communications with us
• Information about your business and automation needs
• Feedback and survey responses
• SMS/text message consent and preferences

Information We Collect Automatically

When you use our website, we may automatically collect:

• Device information and browser type
• IP address and location information
• Usage patterns and site navigation data
• Referral source information

SMS/Text Messaging

By providing your phone number and opting in to receive text messages, you consent to receive SMS messages from Hennhouse Consulting LLC. This includes:

• Appointment confirmations and reminders
• Project updates and status notifications
• Service-related communications
• Occasional promotional messages (only if you've opted in)

Message Frequency & Rates

Message frequency varies based on your project and preferences. Standard message and data rates may apply from your carrier. We use Twilio to deliver SMS messages.

Opt-Out Instructions

You can opt out of receiving text messages at any time by:

• Replying STOP to any text message
• Contacting us at hello@henn.house
• Calling us at (555) 123-4567

For help or more information, reply HELP to any text message or contact us directly. Opting out of SMS messages will not affect other communications from us (email, phone calls).

Twilio Privacy

We use Twilio Inc. to deliver SMS messages. Twilio processes your phone number and message content in accordance with their privacy policy, available at twilio.com/legal/privacy. Your phone number is stored securely and is only used for the purposes you've consented to.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and requests
• Schedule and conduct discovery calls
• Send appointment reminders and project updates via SMS (with your consent)
• Send you relevant information about our services via email and text
• Analyze website usage and improve user experience
• Comply with legal obligations and industry regulations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:

• With service providers who assist in our operations (e.g., Twilio for SMS delivery) under strict confidentiality
• When required by law, regulation, or to protect our rights
• In connection with a business transfer (with prior notice)
• With your explicit consent

Our third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we've specified.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications (email and SMS)
• Withdraw consent for SMS messages at any time by replying STOP
• Request information about how we process your data
• Request a copy of your data in a portable format
• File a complaint with relevant authorities

To exercise these rights, please contact us at hello@henn.house or call (555) 123-4567.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: