Privacy Policy

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Contact information (name, email, phone number, company)
• Information in communications with us
• Information about your business and automation needs
• Feedback and survey responses
• SMS messaging information: mobile phone number, opt-in status, the date and time consent is received, the form used, the consent disclosure version, messaging preferences, and message logs when you communicate with us by text

Information We Collect Automatically

When you use our website, we may automatically collect:

• Device information and browser type
• IP address and location information
• Usage patterns and site navigation data
• Referral source information

SMS Opt-In and Messaging

You opt in by entering your mobile number, checking the optional SMS consent checkbox on a Hennhouse form, and submitting the form. Providing a phone number alone, requesting a consultation, or subscribing to email does not enroll you in SMS. The checkbox is not preselected, and SMS consent is not required to purchase services or submit an inquiry.

SMS consent only: By checking this box and submitting this form, I agree to receive recurring automated service-related and promotional text messages from Hennhouse Consulting LLC at the mobile number provided, including appointment reminders, project updates, and marketing offers. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

Our SMS program includes appointment confirmations and reminders, project and service updates, responses to inquiries, and promotional offers. Message frequency depends on your interactions with us. Your wireless carrier may charge message and data fees.

Mobile Information and Consent Are Not Shared for Marketing

We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. We do not sell, rent, lease, or otherwise provide text messaging opt-in data or consent to advertisers, lead generators, or marketing affiliates.

These restrictions apply to all information-sharing categories in this policy. Providers that help us operate our messaging program may process mobile information only to provide those services on our behalf, not for their own marketing. We may disclose information if legally required.

Opt Out or Get Help

Reply STOP to a message from us to cancel SMS messages at any time. You will receive one confirmation of your unsubscribe request, and no further program messages will be sent unless you opt in again. Reply HELP for assistance, email hello@henn.house, or call (678) 360-4311.

SMS and email preferences are separate. Unsubscribing from texts does not unsubscribe you from email. See our SMS terms for program details, rate disclosures, and carrier limitations.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and requests
• Schedule and conduct discovery calls
• Send appointment reminders and project updates via SMS (with your consent)
• Send newsletters and marketing emails when you subscribe, and texts only with SMS consent
• Analyze website usage and improve user experience
• Comply with legal obligations and industry regulations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:

• With service providers who assist in our operations (such as messaging, email, and hosting providers) under strict confidentiality
• When required by law, regulation, or to protect our rights
• In connection with a business transfer (with prior notice)
• With your explicit consent

Service providers may use information only to perform services for us. The mobile-information and SMS-consent restrictions above take precedence over the general sharing categories in this section.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Unsubscribe from marketing emails using the unsubscribe link in those emails
• Withdraw consent for SMS messages at any time by replying STOP
• Request information about how we process your data
• Request a copy of your data in a portable format
• File a complaint with relevant authorities

To exercise these rights, please contact us at hello@henn.house or call (678) 360-4311.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: